Tiffin Motorhomes recently decided to reopen its assembly line and manufacturing plants on April 14. The company’s Belmont, Miss., plant will reopen on April 13. Many factors were considered in making the decision, the most important of which is the safety of Tiffin employees, customers, and vendors, according to the company.
Tiffin announced that it is fortunate to have an extensive backlog of “sold” orders from prospective owners.
“Our goal is to keep all of us safe here in Red Bay, Belmont, and Winfield, while doing our very best to build the dream motorhomes our new owners have ordered,” said Bob Tiffin.
Tiffin will have in place an extensive array of processes following CDC guidelines. These efforts include:
- Supplying each employee and visitor a mask as they enter our facilities.
- Hand sanitizing stations will be strategically placed in all of our facilities.
- Testing protocols are in place for any employee who presents symptoms in line with CDC guidelines.
Tiffin will have a protocol in place for anyone who tests positive or is waiting for results of a test.
During these last few weeks, Tiffin has made several adjustments at the service center to keep both employees and customers as safe and healthy as possible.
Tim Massey, service director, and his team also are getting people back on the road in their Tiffin coaches. The safety procedures in the service center include maintaining social distancing by having owners leave their coaches while technicians are working in them.
To make this easier, Lex Tiffin has created a new customer lounge in the former Mason Jar restaurant in downtown Red Bay, while both of the existing owner lounges have been designated pet-friendly.
The service center will focus on repairs that will keep a coach safe and livable, including heating and air conditioning, plumbing, electrical, and slide room function. In addition to this, technicians will work off small lists of 10 or fewer items.
Written for RV Pro, April 13, 2020