Heartland Bighorn - RV review and consumer reports

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Desiree Cawthon

We own a 36 FOOT 5TH WHEEL 2009. Since we bought this thing in Dec. of 2007 new. we have had nothing but problems. The roof has been leaking since then, all of water fixtures were loose, holding tank leaked and left a swimming pool in our underpending, behing shower is leaking, in the water heater we have found gunk in the bottom. We have spoke to a Tim, and a Gary who is the Rep for Illinois. Plus 2 dealers one of which we bought this junk from, and everyone keeps passing the buck to do something. We know of issues of Mold and Mildew, since I use to work for State Farm Ins. in the Claims dept. I have own several models before this brand and never once have any manufacture gave us such a problem if we had and issue. Buyer beware, just cause it looks, price is right dont believe everything! NICE CUSTOMER SERVICE AND QUALITY CONTROL1

Dr.T.

We have a 2009 3400RL. Had numerous leak problems by the bedroom slide and the whole front of the unit. Our dealer has been very accomodating but could not figure it out all season. Now we have a new cap and hopefully this will solve the water problem. Also had many small issues in the interior. Camped monthly since May and returned it every time for water, cabinets, stairs, sink leaks, windows, blinds, drawers. Now, the hydraulic system for the cap end won't work, not even manually. Dealer has to come to house to put in new motor once the part arrives before we can even move it. Keeping fingers crossed for this being the last problem.

MYRT

We got an 09 3580rl a few months ago,and love it.. they did have to replace a couple doors that were warped. The problem we are having is the tv.jensen is not compatable with any universal remotes, and the plate on the back of the tv for mounting is covering up the serial number and model number.. you would think you could take it off and get,guess again.. the service guy couldn't get it off without taking the tv apart,because they have it screwed to the back of the tv from the inside, and the only way to get to it is to take the tv apart..why would they do that.. we didn't get a manual for the tv.. got one on everything else. The dealership is getting tired of me calling to get this resolved. It is my fault that the remote broke(dropped it), but i dropped a lot of remotes and they have not broken. We may just buy another tv to get the problem solved.. has anyone else had this problem??

Grace

We have a 2008 3200 RL and we love it. I like the walk-in wardrobe and all the storage. It's all good quality and well thought out with lots of features.

Gene Sloan - Heartland Owners forum

Well, it finally happened. Our long awaited 2009, 3600 RL BH arrived. On May 20th, we took possession and pulled it home to put it on display during our 50th wedding celebration, May 24th. About a year ago we started thinking about what to get each other for this momentous occasion and it just all came together in a 3600 RL BH. We looked at park models, motor homes, 5th wheels and everything in between. We certainly didn't want to cheap out and not get the upgrades we had always dreamed of in 50 years of Rving. Grandma wanted a washer-dryer, a desk for her computer and lots of cupboard and closet space. Grandpa wanted a fireplace, a docking station, electric awning and lots of basement storage. Of course, there were other things that we both agreed were ncessary upgrades, such as stability, which we took care of with a set of strong arm stabilizers and an upgrade in 5th wheel hitch, which we took care of with the 20K Curt Q5. We also wanted a touch of luxury, which was taken care of with the BH woodworks, flat screen tvs, entertainment system and much, much more. We started working our way through the myriad of makes and models last Feb during a car trip to Az. We, at that point, had never heard of a BH. But as luck would have it, we stayed next door to a BH dealer in Mesa. Then our neighbor in the park, where we were renting, had a 2007 BH and volunteered to give us a tour. When we got back to ND we found a great BH dealer within 50 miles of where we live. We did a lot of comparing of prices and quality. No make or model came close to the 3600 RL BH. We also found the Heartland owners website to be a great service to prospective owners. The negative stuff is a little scary; however we have learned that nothing is perfect and some people handle our imperfect world by being positive and some by being negative. I thank Hearland for soliciting positive criticism. In my opinion it is helping to produce the best 5th wheel on the market today. Our new BH didn't come perfect, the dealer found a couple of minor defects and Grandma's keen eye found a couple. all being taken care of by a proud dealer. Needless to say, our friends and relatives attending our 50th anniversary party were very impressed with our winter home on wheels. Meanwhile Grandma and Grandpa are looking forward to their 51st year of marriage and our first winter in our new BH in Salome, Az. It doesn't get much better than that.

dickie sundance

I just love that big old horn.

traveler

WE ARE LOOKING TO BUY A BIG HORN,AND WE TRAVEL A LOT.HAS ANYONE HAD A PROBLEM FINDING A DEALER THAT WORKS ON THEM?

John Kemp

We also have a 2008 3670RL and love it. The interior is superb with real hardwood cabinetry all at a good price. No problems with electrics, did you try contacting Heartland?

Bob and Linda

We have a 2008 3670RL and love it. We are having trouble getting the satellite in the bedroom to work. We have a second receiver but still no luck. any idea? Also, anyone got the wiring schematic for this 5r? closest service is over 70 miles away.

Gil

We have had our '07 2995RK (31'-7") for a year now and are, overall, very pleased with the layout, materials quality, storage space and interior design. We are a little disapointed with some workmanship issues we have had, but all have been resolved and we still consider the Bighorn an outstanding value.

vernon b

stay with the bighorn and just frame out your door to fit it

Lance

We are looking at buying a Big Horn 3670RL. Would like to know what kind of tow vehicle you have?

F & A

We love our 2008 3055 Big Horn. The comfort and feel of home away from home makes this 5th wheel the best. We have had the problem with the leak in the bedroom slide but our dealership took care of us and the leak.

big J

I have a 2008 3055 big horn and have only used it 3 times so far. When in rain I am getting two small leaks in the upper two corners of the bedroom slide. Has anyone had this problem? What can be done to resolve this problem? The dealership just put some cocking to solve problem, but I don't think that is a true fix to the problem. The 5er otherwise is a awesome choice. Great value for the price.

John and Rita

Sorry, Tommy K, but the 3055 is also listed (on our computer) as "33'7," and there is no "extended hitch pin." The hitch is at almost exactly the same point as the "nose." Still, either measurement is a far "approximation" from the actual 36 feet. Yes, we also thought the unit was "great." But, because of the "misinformation," our garage would not accommodate it. We were VERY disappointed to have to return it. But the salesman has taken responsibility (even if Heartland would not). We would not discourage anybody who does not have space limitation from considering this RV. But all would be advised to be wary of company info. We'd like to prevent others from making our "mistake." Just musing, but we wonder if "Tommy K" is a pseudonym of "Heartland." Thanks for your input. J&R